Property Management Sales Development Coordinator

Good Life Property Management • Contrato • $8 - $9 / hora • Hace 2 meses

Property Management: Sales Development Coordinator
Our company is seeking a Sales Development Coordinator who is passionate about providing value to prospective customers. As the first point of contact for our company, the Sales Development Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. As Sales Development Coordinator, you will be responsible for supporting our sales team by providing exceptional customer service and through various administrative tasks. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention for detail, a passion for customer service, and a strong understanding of our company's value-focused approach.

Duties and Responsibilities:

Answers 100% of incoming phone calls, providing a warm and friendly first impression
Qualifies prospective clients
Answers basic questions about Good Life and services offered
Manages & updates CRM database with new leads
Schedules and secures appointments with new leads
Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
All other duties as assigned.

Skills and Qualifications:

Proven experience in a customer facing role
A passion for providing exceptional customer service
English proficiency
Ability to create a welcoming environment on all phone calls
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Strong internet, speed must be a minimum of 50 Mbps.
Proficiency in Google Suite
A willingness to learn and develop new skills and knowledge
An understanding of and a commitment to our company's value-focused approach
Experience in similar role This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours

Hourly Rate: $8 - $9 per hour

KPI’s:

100% of inbound calls answered
Number of inbound and outbound calls handled.
Discovery calls booked from both inbound and outbound efforts.
Show rates for scheduled discovery calls.
Conversion rates from discovery calls to closed sales.
Contribution to overall appointment-to-close success for the Business Development team.

EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.